Refund/Exchange Policy

At Label Harleen Kaur, we take pride in creating unique and personalized pieces for our customers. As our items are made-to-order, we want to inform you about our policy regarding refunds and exchanges:

  1. Refunds/Exchange

Due to the customized nature of our made-to-order items, we do not offer refunds or exchanges once an order has been confirmed and the production process has started. Each piece is tailored to your specifications, and altering or exchanging these items is not feasible.

  1. Order Modifications/Cancellations:

Modifications or cancellations of made-to-order items are only possible within 2 days of placing the order. Once the production process begins, no changes or cancellations can be made.

  1. Damaged or Defective Items:

In the rare event that you receive a damaged or defective item, please contact us within 2 days of receiving the order. We will work with you to address the issue and find a suitable resolution. Please note that our products have been carefully handcrafted and made to fit your requirements and hence, they might not be exactly like the product displayed on the website.

  1. Contact Information:

For any questions or concerns regarding our Refund/Exchange Policy, please contact us at [labelharleenkaur@gmail.com].

By placing an order with Label Harleen Kaur, you acknowledge and agree to the terms of this policy. We appreciate your support and understanding of our made-to-order process, allowing us to create bespoke pieces tailored to your preferences.